IBM Support

IT26716: DEVICE TYPE MISMATCH FOR STORWIZE V5000 (SHOWS AS V7000 IN SAT)

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You can track all active APARs for this component.

 

APAR status

  • Closed as Permanent restriction.

Error description

  • The Storage Automation Tool (SAT) synchronizes with the Spectrum
    Control database and incorrectly associates Storwize V5000
    storage as V7000 based on the device type.  The device type
    mismatch occurs because the type value stored for the V5000
    storage system in the Spectrum Control database is incorrect.
    However, the Spectrum Control GUI shows the correct device type
    for the Storwize V5000 in the storage system general properties.
    

Local fix

  • Add the V5000 manually to SAT and maintain credentials there.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control users monitoring Storwize V5000         *
    * devices, and directly viewing the TPCDB contents             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IBM Spectrum Control database synchronizes with the Storage  *
    * Automation Tool (SAT) and incorrectly associates Storwize    *
    * V5000                                                        *
    * storage as V7000 based on the device type.                   *
    *                                                              *
    * The device type mismatch occurs because the type value       *
    * stored for                                                   *
    * the V5000 storage system in the Spectrum Control database is *
    * incorrect.                                                   *
    *                                                              *
    * However, the Spectrum Control GUI correctly shows the proper *
    * device                                                       *
    * type for the Storwize V5000 in the storage system general    *
    * properties.                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * There is no impact in using Spectrum Control GUI and         *
    * monitoring                                                   *
    * Storwize V5000 devices.  This problem is not exhibited in    *
    * the                                                          *
    * Spectrum Control GUI.  It is only evident when directly      *
    * viewing the                                                  *
    * TPCDB database contents.                                     *
    ****************************************************************
    

Problem conclusion

  • There is no impact in using Spectrum Control GUI and monitoring
    Storwize V5000 devices.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26716

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    52H

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-23

  • Closed date

    2019-04-02

  • Last modified date

    2019-04-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • TPCDB
    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52H"}]

Document Information

Modified date:
24 June 2022