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IT26687: A VMWARE VM THAT HAS AN INVALID STORAGE SUMMARY WILL CAUSE A NULL POINTER EXCEPTION DURING HYPERVISOR INVENTORY JOB.

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APAR status

  • Closed as program error.

Error description

  • [2018-09-24 21:37:12.197] WARN asyncTaskExecutor-62
    com.catalogic.ecx.serviceprovider.catalog.hypervisor.GetVm
    1537823700108 DTO conversion failed, skipping catalog of vm
    RT0VM910 e=java.lang.NullPointerException
    [2018-09-24 21:37:12.199] INFO asyncTaskExecutor-62
    com.catalogic.ecx.serviceprovider.catalog.hypervisor.GetVm
    1537823700108 DTO conversion failed, skipping catalog of vm
    RT0VM910 e=java.lang.NullPointerException
    java.lang.NullPointerException: null
    at com.catalogic.ecx.serviceprovider.common.hypervisor.
    vmware.VMwareVirtualMachine.
    getCommitedSize(VMwareVirtualMachine.java:681)
    at com.catalogic.ecx.serviceprovider.common.hypervisor.
    catalog.HypervisorVirtualMachineDTO$StorageSummary.
    <init>(HypervisorVirtualMachineDTO.java:211)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.0, 10.1.1, 10.1.2      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.2.209, 10.1.3. Note that                                *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • If a VMware VM does not have a valid storage summary than
    certain properties of that VM associated with storage size and
    usage will be skipped.  But the inventory job will complete and
    the VM will be available for backup and restore.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26687

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-19

  • Closed date

    2018-11-15

  • Last modified date

    2018-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • VSNAP
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024