IBM Support

IT26572: DSMADMC MAY CRASH WHEN TERMINATING "DSMADMC -CONSOLE" BY CTRL+C

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APAR status

  • Closed as documentation error.

Error description

  • Problem Description:
    "dsmadmc -console" may crash when it is terminated by Ctrl+C as
    described in the product manual.  No impact exists for other
    client sessions.
    
    
    The issue occurrs when using the SSL as communication.
    Note that all 7.1.8/8.1.2 and upper client versions are using
    SSL by default.
    
    
    IBM Tivoli Storage Manager/IBM Spectrum Protect Versions
    affected:
    IBM Spectrum Protect client all supported versions for all Linux
    platforms
    
    
    Additional Keywords:
    "dsmadmc -console"; terminate; TS001316198
    
    
    Customer/L2 Diagnostics (If Applicable)
    Here is the call stack.
    
    *** glibc detected *** dsmadmc: double free or corruption
    (!prev): 0x000002aa00acc010 ***
    ======= Backtrace: =========
    /lib64/libc.so.6(+0x87f84)[0x3fffcd4ef84]
    /lib64/libc.so.6(cfree+0x76)[0x3fffcd54d96]
    dsmadmc(+0x1509f6)[0x2aa005d79f6]
    dsmadmc(+0x12676a)[0x2aa005ad76a]
    dsmadmc(+0x1267ca)[0x2aa005ad7ca]
    dsmadmc(+0x74b20)[0x2aa004fbb20]
    [0x3ffff993144]
    /lib64/libc.so.6(gsignal+0x4a)[0x3fffcd0056a]
    /lib64/libc.so.6(abort+0x138)[0x3fffcd01bb4]
    /lib64/libpthread.so.0(+0xf710)[0x3fffd0a1710]
    /usr/lib64/libgsk8ssl_64.so(+0x16165a)[0x3fffd3a965a]
    /usr/lib64/libgsk8ssl_64.so(+0x1d7d12)[0x3fffd41fd12]
    /usr/lib64/libgsk8ssl_64.so(+0x1d595c)[0x3fffd41d95c]
    /usr/lib64/libgsk8ssl_64.so(+0x18df86)[0x3fffd3d5f86]
    /usr/lib64/libgsk8ssl_64.so(gsk_secure_soc_read+0x20e)[0x3fffd30
    ccd6]
    dsmadmc(+0x940b4)[0x2aa0051b0b4]
    dsmadmc(_Z16TcpReadAvailableP6Comm_pPhjPi+0xe0)[0x2aa007c39f8]
    dsmadmc(_Z7TcpReadP6Comm_pPhj+0xd4)[0x2aa007c446c]
    dsmadmc(_Z8commReadP6Comm_pPhj+0x20)[0x2aa005226f8]
    dsmadmc(+0x8535c)[0x2aa0050c35c]
    dsmadmc(+0x9dafa)[0x2aa00524afa]
    dsmadmc(+0x752a0)[0x2aa004fc2a0]
    dsmadmc(+0x75eac)[0x2aa004fceac]
    dsmadmc(main+0x8b6)[0x2aa004ff17e]
    /lib64/libc.so.6(__libc_start_main+0x114)[0x3fffcce81d8]
    dsmadmc(+0x72f50)[0x2aa004f9f50]
    
    
    
    Initial Impact:
    low
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Backup-Archive Client versions 7.1 and  *
    * 8.1 on all Unix and Linux platforms.                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This issue is projected   *
    * to be fixed in the 8.1.7 updates to the:                     *
    *     1) IBM Spectrum Protect for UNIX and Linux               *
    * Backup-Archive Clients Installation and User's Guide,        *
    *     2) IBM Spectrum Protect for AIX Administrator's          *
    * Reference, and                                               *
    *     3) IBM Spectrum Protect for Linux Administrator's        *
    * Reference.                                                   *
    *                                                              *
    * Until this information is published, the associated          *
    * information updates are documented in the                    *
    * V8.1 Documentation Updates tech note located here:           *
    * http://www.ibm.com/support/docview.wss?uid=swg27048955       *
    *                                                              *
    * You can locate the entry associated with this APAR by using  *
    * the APAR number as a keyword to search the document.         *
    *                                                              *
    * Note: This information is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The missing information will be published with the:
        1) IBM Spectrum Protect for UNIX and Linux Backup-Archive
    Clients Installation and User's Guide,
        2) IBM Spectrum Protect for AIX Administrator's Reference,
    and
        3) IBM Spectrum Protect for Linux Administrator's Reference
    8.1.7 documentation and included in the V8.1 Documentation
    Updates tech note.
    
    The update will be reflected with the note regarding Ctrl-C /
    kill -15 / kill -9 commands in the topics titled as:
        Client - Ending a session
        Server - Starting and stopping the administrative client
        Server - Monitoring server activities from the
    administrative client
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26572

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71L

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-10

  • Closed date

    2018-12-14

  • Last modified date

    2018-12-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
14 December 2018