IBM Support

IT26569: MEMORY LEAK CAN OCCUR IN THE SERVER THAT HAS MONITORING ENABLED.

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APAR status

  • Closed as program error.

Error description

  • Memory leak can occur on Tivoli Storage Manager or Spectrum
    Protect server that has monitoring enabled.  SHOW ALLOC command
    will show that number of entries and allocated bytes are
    increasing in GUISupportThread thread like below:
    
     monutil.c line 2243:   9688 entries for  88333509 bytes
    (monEnqQueue) thread 43(GUISupportThread parent=1)
     ...
     monutil.c line 2243:  11110 entries for 164954471 bytes
    (monEnqQueue) thread 43(GUISupportThread parent=1)
    
    In addition, the SHOW THREAD command will show the output like
    below:
    
    Thread 43, Parent 1: GUISupportThread, Storage 1208832, AllocCnt
    68073 HighWaterAmt 1212353
     tid=82b, ptid=1, det=1, zomb=0, join=0, result=0, sess=0,
    procToken=0, sessToken=0
     Stack trace:
      0x09000000009fa220 _cond_wait_global
      0x09000000009faea8 _cond_wait
      0x09000000009fb84c pthread_cond_wait
      0x0000000100009cb4 pkWaitConditionTracked
      0x000000010015e554 GUISupportThread
      0x000000010000ea00 StartThread
     Awaiting cond MONV->gridRefCond (0x1111ec610), using mutex
    MONV->mutex (0x1118c09b8), at monstats.c(9001)
    
    The call stack demonstrates that the thread is waiting for the
    next data collection cycle so it should no longer have that
    memory allocated.
    
    
    Tivoli Storage Manager Versions affected:
    All supported versions of Tivoli Storage Manager and IBM
    Spectrum Protect server on all platforms.
    
    
    Initial Impact:
    Middle
    
    
    Additional Keywords:
    TS001356950, TSM, 167128
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.6. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26569

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-09

  • Closed date

    2019-01-24

  • Last modified date

    2019-01-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
24 January 2019