IT26543: ANS4008E DURING BACKUP OF EXT3 FILESYSTEM WHICH IS SAMBA EXPORTED

APAR status

• Closed as program error.

Error description

• During the backup of a EXT3 filesystem which is SAMBA exported,
  the following message might be reported:
  ANS4008E Error processing '/data/directory/trace/test.iso': file
  is temporarily unavailable
  A client service trace will show:
  08/10/2018 11:00:16.419 Ý057953¨ Ý1327859456¨ :
  linux/pserrno.cpp   ( 309): TransErrno: Received error from
  open, errno = 11, rc = 112
  08/10/2018 11:00:16.419 Ý057953¨ Ý1327859456¨ : senddata.cpp
  (2639): SendFileData(): Unabled to open:
  '/data/directory/trace/test.iso'; rc=112
  In many cases the next backup attempt of the same file does not
  log the ANS4008E and is successful.
  IBM Spectrum Protect Versions Affected:
  All IBM Spectrum Protect clients on Linux
  Initial Impact: Medium
  Additional Keywords:
  TSM dsmc Tivoli Storage Manager TS001174140
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Client versions 7.1 and 8.1 running on  *
  * Linux platforms.                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. A fix for this problem is *
  * currently targeted for 8.1.7. Note that this is subject to   *
  * change at the discretion of IBM.                             *
  ****************************************************************
  *
  

Problem conclusion

• The client code has been fixed and error ANS1228E will not
  appear in case of backup file system which is samba share.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81L PSY

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