IBM Support

IT26536: IBM SPECTRUM PROTECT PLUS REPLICATION JOBS FAIL DUE TO A TIMEOUTDURING DATA TRANSFER

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus has a default data transfer timeout
    of 24 hours during vSnap replication.
    Large scale jobs which run longer than 24 hours can time out
    and fail if users do not manually configure a higher timeout.
    
    Versions affected: 10.1.1, 10.1.2
    Keywords: replicate spp TS001303557
    

Local fix

  • Increase the replication timeout threshold to a value larger
    than 24 hours.
    The parameter is measured in seconds; by default, the value is
    set
    to 86,400 seconds, or 24 hours. Increase the value to 48 hours
    (172,800 seconds) by entering the following command in the
    command-line interface of the primary vSnap server that is
    the source of the replication:
    vsnap system pref set --name replTransferTimeout --value 172800
    The parameter takes effect when the next replication operation
    starts.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1 , 10.1.2             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in version 10.1.3.                     *
    * Note that this is subject to change at the discretion of IBM *
    ****************************************************************
    

Problem conclusion

  • This problem and workaround how to increase
    the timeout for replication data transfers that exceed
    24 hours, the default time limit,
    is currently documented in the
    Known Issues and Limitations: IBM Spectrum Protect Plus
    V10.1.2.x
    https://www.ibm.com/support/docview.wss?uid=ibm10718757
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26536

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-08

  • Closed date

    2019-01-26

  • Last modified date

    2019-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024