IBM Support

IT26403: MAINTENANCE COMPLETED WITH STATUS PARTIAL BECAUSE IT FAILED TO CLEANUP THE ORACLE JOB WHEN THE ORACLE HOST IS DECOMMISSIONED

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APAR status

  • Closed as program error.

Error description

  • Maintenance completed with status PARTIAL because it failed to
    cleanup the Oracle job when the Oralce host is decommissioned.
    The step of disabling log backups of Oracle database during
    cleanup requires the SSH connection to Oracle Application
    Server host. Since the host is decommissioned and not available
    anymore, SSH didn't work as expected.
    
    virgo log shows:
    
    [2018-09-08 23:00:02.950] INFO  asyncTaskExecutor-48
    c.s.d.x.serviceprovider.protection.common.ProtectionCleanupImpl
    1536447600225 Mainteneace condense for policy :::
    _1533881246563_deleted_oracle_Oracle oradb
    [2018-09-08 23:00:02.966] INFO  asyncTaskExecutor-48
    c.s.d.x.serviceprovider.protection.common.ProtectionCleanupImpl
    1536447600225 Disabling log backups of database(s) oradb on
    application server(s) [192.168.0.1]
    ...
    [2018-09-08 23:02:10.207] ERROR asyncTaskExecutor-48
    c.c.e.s.p.application.cal.maintenance.MaintenanceChunkExecutor
    1536447600225 Failed to cleanup the job :
    name(_1533881246563_deleted_oracle_Oracle oradb) reason(Failed
    to obtain the generic Linux deployer for remote host
    192.168.0.1. e=java.lang.Exception: Could not establish a
    session to SSH server).
    [2018-09-08 23:02:10.211] INFO  asyncTaskExecutor-48
    c.c.e.s.p.application.cal.maintenance.MaintenanceChunkExecutor
    1536447600225 Failed to cleanup the job :
    name(_1533881246563_deleted_oracle_Oracle oradb) reason(Failed
    to obtain the generic Linux deployer for remote host
    192.168.0.1. e=java.lang.Exception: Could not establish a
    session to SSH server).
    com.syncsort.dp.xsb.commons.XSBException: Failed to obtain the
    generic Linux deployer for remote host 192.168.0.1.
    e=java.lang.Exception: Could not establish a session to SSH
    server
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1 and 10.1.2           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in IBM Spectrum Protect Plus update levels       *
    * 10.1.2.209, 10.1.3.                                          *
    *                                                              *
    * Note that this is subject to change at the discretion of IBM *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus maintenance jobs communicate with
    registered application servers, such as  Oracle, to perform
    cleanup operations. For instance, the product attempts
    to disable Oracle log backups if an SLA has been removed. If the
    Oracle server is offline or has been decommissioned and a
    maintenance job is run, the job will end with a partial status.
    The product has been updated to improve on this scenario such
    that if you remove or unregistered the decommissioned
    application server from within IBM Spectrum Protect Plus,
    catalog data referring to the application server will be
    removed. The maintenance job will complete without failure.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26403

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-25

  • Closed date

    2018-11-15

  • Last modified date

    2018-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PLATFORM
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024