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IT26378: GUI FREEZES AND GENERATES CRASH FILE WHEN BACKUP DATA IS BEING DELETED

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APAR status

  • Closed as program error.

Error description

  • Windows GUI client freezes and generates a crash dump while
    deleting backup data.
    
    If an individual file is selected for deletion, then instead of
    a crash, the following message might be displayed:
    
       ANS5060E Invalid parameter passed.
    
    In this case, the selected file is not deleted.
    
    Product affected:
    Backup-Archive client version 8.1.6 on Microsoft Windows
    platform
    
    | MDVREGR 8.1.6.0-TIV_5698ISMCL |
    

Local fix

  • Use the command line interface (dsmc.exe).
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Spectrum Protect Backup-Archive client version 8.1 for       *
    * Windows                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * ?Apply fixing level when available.  This problem is         *
    * currently projected to be fixed in levels 8.1.7.  Note that  *
    * this information is subject to change at the discretion of   *
    * IBM?                                                         *
    ****************************************************************
    

Problem conclusion

  • Code that checks type of deleted file space has been updated to
    correctly process file space delete command.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26378

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-21

  • Closed date

    2018-12-13

  • Last modified date

    2020-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
14 February 2021