IBM Support

IT26330: FDC error with ProbeID XY314146 and component xcsTimedLookupAccountSid is generated due to Windows error 1788.

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APAR status

  • Closed as program error.

Error description

  • A failure data capture (FDC) record with ProbeId XY314146 and
    Component xcsTimedLookupAccountSid may be generated due to WinNT
    error 1788 from LookupAccountSid.
    
    WinNT error 1788 is (ERROR_TRUSTED_DOMAIN_FAILURE) "The trust
    relationship between the primary domain and the trusted domain
    failed."
    
    As this error is occurring outside of IBM MQ, it is not expected
    that an FDC record will be generated.
    

Local fix

  • Resolve the cause for the ERROR_TRUSTED_DOMAIN_FAILURE error in
    the operating system configuration.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Windows IBM MQ users with incorrectly configured domain trust
    relationship
    
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The particular error in this case is a Windows domain
    configuration error,  and was not an appropriate error to report
    in an FDC.
    

Problem conclusion

  • MQ now reports the error, including the SID to the MQ error
    logs, allowing the administrator to easily identify the cause of
    the problem with the Windows domain configuration.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.12
    v9.0 LTS   9.0.0.6
    v9.1 CD    9.1.2
    v9.1 LTS   9.1.0.2
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26330

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7251

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-18

  • Closed date

    2018-11-26

  • Last modified date

    2018-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7251

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
26 November 2018