IBM Support

IT26271: CENTRAL SEARCH PAGE SHOWS NULL WHEN DASHBOARD ACCESSED OVER HOSTNAME

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • The Central Search page shows null when the dashboard
    is accessed over hostname and after adding additional
    Network-Interface-Card.
    
    
    Same works fine when the dashhbaord is accessed on the IP
    address.
    
    system.log and ui.log showed an exception as below.
    
    [2018-07-04 16:46:20.736] ERROR Get Exception,
    [2018-07-04 16:46:20.736] ERROR [1530737180736]
    javax.xml.transform.TransformerException:
    com.sterlingcommerce.woodstock.webx.xforms.plug.XLinkResolveExce
    ption: Could not resolve resource at uri:
    /ws/xrb/CentralSearch.xrb
    [2018-07-04 16:46:20.736] ERRORDTL
    [1530737180736]com.sterlingcommerce.woodstock.cs.common.transfor
    mer.TransformationException:
    javax.xml.transform.TransformerException:
    com.sterlingcommerce.woodstock.webx.xforms.plug.XLinkResolveExce
    ption: Could not resolve resource at uri:
    /ws/xrb/CentralSearch.xrb
        at
    com.sterlingcommerce.woodstock.cs.common.transformer.XFormTransf
    ormer.transform(XFormTransformer.java:324)
        at
    com.sterlingcommerce.woodstock.cs.ui.jspbean.ProcessXFormBean.ge
    tHTML(ProcessXFormBean.java:305)
        at
    org.apache.jsp.jsp.displayxform_jsp._jspService(org.apache.jsp.j
    sp.displayxform_jsp:81)
        at
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:9
    7)
        at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
        at
    org.apache.jasper.servlet.JspServletWrapper.service(JspServletWr
    apper.java:332)
        at
    org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.j
    ava:314)
        at
    org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264
    )
        at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
        at
    org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.jav
    a:511)
        at
    org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.j
    ava:401)
        at
    org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandle
    r.java:216)
        at
    org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.j
    ava:182)
        at
    org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.j
    ava:768)
        at
    org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java
    :450)
        at
    org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:329
    )
        at
    org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126
    )
        at
    com.sterlingcommerce.woodstock.ui.servlet.ServletBase.gotoPage(S
    ervletBase.java:
    

Local fix

  • None
    
    STRRTC 571834
    KK/KK
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    The Central Search page shows null when accessed over hostname
    although the DNS name exists in ASISslCert.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Provided a new customer override property,
    ui.alternate_url_prefix, that allows for an alternative URL to
    be used if the URL with host name fails.
    For example,
    ui.alternate_url_prefix=http://hostname_or_IP.company.com:24600.
    
    Delivered In:
    5020603_9
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26271

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-09-12

  • Closed date

    2019-01-11

  • Last modified date

    2019-01-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
23 January 2019