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IT25978: CLA2 CLIENT ERRORS DUE TO BAD INITIALIZATION OF AUTHENTICATION CERTIFICATE WHILE CONCURRENT WORKFLOWS RUN AFTER B2B RESTART

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APAR status

  • Closed as program error.

Error description

  • The certificate associated with CommandLineAdapter2 does not
    load after B2B nodes RESTART if at least few hundreds of
    workflows triggered concurrently.
    Hence, multiple workflows failing on CommandLineAdapter2 step.
    
    
    wf.log had following exceptions.
    
    ERRORDTL
    [1523028829880]com.sterlingcommerce.woodstock.workflow.WorkFlowE
    xception: CmdLine2Impl.processData: Client cert null is not
    found in the database.  Can not begin authentication.
    at
    com.sterlingcommerce.woodstock.services.cmdline2.CmdLine2Impl.pr
    ocessData(CmdLine2Impl.java:206)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1826)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:459)
    
    
    java.security.cert.CertificateException:
    CmdLine2Impl.processData: The System Certificate should have
    minimum key length of 2048
    at
    com.sterlingcommerce.woodstock.services.cmdline2.CmdLine2Impl.pr
    ocessData(CmdLine2Impl.java:188)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1826)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
    at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:461)
    

Local fix

  • None
    
    STRRTC: 566600
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    CLA2 client errors due to bad initialization
    of authentication certificate while concurrent workflows run
    after B2B restart.
    
    Platforms Affected:
    clump_asset
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25978

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-15

  • Closed date

    2018-10-15

  • Last modified date

    2018-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
17 October 2018