IBM Support

IT25973: IBM SPECTRUM PROTECT PLUS PROXY MAY CRASH WHILE BACKING UP VMS THAT RESIDE ON THE VSAN

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus VADP Proxy (Internal to the
    IBM Spectrum Protect Plus appliance or External Proxy) that does
     not reside on the vSAN may crash attempting to perform backup
    of the VM residing on the vSAN.
    If both, source backup VM and IBM Spectrum Protect Plus VADP
    Proxy are on the vSAN, IBM Spectrum Protect Plus can perform
    backup using HotAdd transport mode.  However, at this time,
    ESXi hosts do not allow HotAdd of a vSAN-sparse delta disk on
    a Proxy VM with datastore types other than vSAN (per VMWare
    kb: https://kb.vmware.com/s/article/2146829  ). Attempt to
    perform this backup will fail and Proxy will crash (signal 11).
    Hot-added disks will need to be removed before successful boot.
    (The HotAdded disk can be removed from vSphere client.
    Navigate to VADP Proxy VM, go to "Edit Settings?", identify the
    disk(s) that are not part of the proxy VM and then delete).
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is resolved  *
    * in level 10.1.2                                              *
    ****************************************************************
    

Problem conclusion

  • A fix in IBM Spectrum Protect Plus 10.1.2 has been made that
    disallows HotAdd Transport method from being used for backups
    of those VMs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25973

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-14

  • Closed date

    2018-08-14

  • Last modified date

    2018-08-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    VADP
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024