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IT25947: INTERMITTENT SLOWDOWN OF SEARCHING FOR ROUTES IN IBM STERLING FILE GATEWAY

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APAR status

  • Closed as program error.

Error description

  • A search for routes hangs in the /filegateway UI intermittently.

When this happens, the UI often times out and no results
are returned.
This usually lasts 10-15 minutes and after that searches work
normally again.
During this time, the rest of the UI and the /dashboard UI work
without a problem.

Local fix

  • RTC ID: 572241
JPM / JPM

Problem summary

  • Users Affected:
All

Problem Description:
A search for routes hangs in the /filegateway UI intermittently.

When this happens, the UI often times out and no results
are returned.
This usually lasts 10-15 minutes and after that searches work
normally again.
During this time, the rest of the UI and the /dashboard UI work
without a problem.


Platforms Affected:
All

Problem conclusion

  • A code fix is provided.

DELIVERED IN:
5020603_7

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT25947
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-08-13
    • 

  • Closed date
    2018-10-10
    • 

  • Last modified date
    2018-10-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 October 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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