IBM Support

IT25898: IN 5.2.6.3_6, THE PROFILE TAB IN IBM STERLING FILE GATEWAY UI DISPLAYS AN ERROR MESSAGE

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APAR status

  • Closed as program error.

Error description

  • After installing the IBM Sterling B2B Integrator 5.2.6.3_6,
when you click the Profile tab in IBM Sterling File Gateway or
myfilegateway, the UI displays the error message -  "An
unexpected error has occurred.  Please check the logs for
details."

Local fix

  • STRRTC 573135
KK/KK

Add the below properties in filegateway_eventcodes.properties
file located under properties folder.

FG_0462.attributes=PreviousState,ErrorMessage
FG_0462.permissions=producer,consumer,subscription
FG_0462.requiredAttributes=EntityKey

Restart IBM Sterling B2B Integrator.

Problem summary

  • Users Affected:
All

Probelem Description:
After installing 5.2.6.3_6, when you click Profiles in IBM
Sterling File Gateway, it dsplays an error message
"An unexpected error has occurred.  Please
check the logs for details." Available Event Codes box contains
no codes.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:

A code fix is provided.

Added properties in filegateway_eventcodes.properties file
located under properties folder.

Delivered In:
5020603_7

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT25898
    • 

  • Reported component name
    STR FILE GATEWA
    • 

  • Reported component ID
    5725D0700
    • 

  • Reported release
    226
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-08-03
    • 

  • Closed date
    2018-10-15
    • 

  • Last modified date
    2018-10-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR FILE GATEWA
    • 

  • Fixed component ID
    5725D0700
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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