IBM Support

IT25898: IN 5.2.6.3_6, THE PROFILE TAB IN IBM STERLING FILE GATEWAY UI DISPLAYS AN ERROR MESSAGE

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APAR status

  • Closed as program error.

Error description

  • After installing the IBM Sterling B2B Integrator 5.2.6.3_6,
    when you click the Profile tab in IBM Sterling File Gateway or
    myfilegateway, the UI displays the error message -  "An
    unexpected error has occurred.  Please check the logs for
    details."
    

Local fix

  • STRRTC 573135
    KK/KK
    
    Add the below properties in filegateway_eventcodes.properties
    file located under properties folder.
    
    FG_0462.attributes=PreviousState,ErrorMessage
    FG_0462.permissions=producer,consumer,subscription
    FG_0462.requiredAttributes=EntityKey
    
    Restart IBM Sterling B2B Integrator.
    

Problem summary

  • Users Affected:
    All
    
    Probelem Description:
    After installing 5.2.6.3_6, when you click Profiles in IBM
    Sterling File Gateway, it dsplays an error message
    "An unexpected error has occurred.  Please
    check the logs for details." Available Event Codes box contains
    no codes.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Added properties in filegateway_eventcodes.properties file
    located under properties folder.
    
    Delivered In:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25898

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    226

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-03

  • Closed date

    2018-10-15

  • Last modified date

    2018-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]

Document Information

Modified date:
03 March 2021