IBM Support

IT25796: SIGQUIT/CTRL-BREAK DOES NOT PRODUCE HEAP DUMP AS EXPECTED ON WINDOWS

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APAR status

  • Closed as program error.

Error description

  • Problem Statement
    Enable Heap Dump on Sigquit/Ctrl-break does not work as expected
    on Windows.
    Steps to reproduce:
    1. ?Enable Heap Dump on Sigquit/Ctrl-break" option in the
    performance wizard (Menu:
    Operations - System - Performance - Tuning) and save.
    
    2. Stop SI.
    
    3. Run setupfiles (it will re-install the services)
    
    4. Start SI again.
    
    Then the PsExec?s SendSignal <Noapp_PID> command only creates
    the javacore file. No heap dump in customer's environment.
    

Local fix

  • Edit <install>/bin/InstallNoappsWindowsService.cmd.in
    1.  Change on or about line 133 (line numbers may change from
    release to relase) from: echo -Xdump\:heap\:none>> %PARAM_FILE%
    
    To:
    REM echo -Xdump\:heap\:none>> %PARAM_FILE%
    
    2.  Insert lines 152 to 155 to:
    else (
            echo -Xdump\:heap\:none>> %PARAM_FILE%
        )
    3. Stop SI
    4. Run <install>/bin/setupfiles.cmd
    5. Restart SI
    
    RTC ID: 567194
    

Problem summary

  • Users Affected:
    B2B Integrator 5.2
    
    Problem Description:
    Java heap dumps are configured using the -Xdump JVM command line
    option.  This option is configured during execution of the
    setupfiles.sh script.  The -Xdump command line option is
    defined more than once, each time with a conflicting value.
    Depending on the order of definition, and depending on the
    version of Windows on the host platform, the options might
    disable requested heap dump functionality.
    
    Platforms affected:
    Unix/Linux
    Windows
    iSeries
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    
    Delivered In:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25796

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-08-08

  • Closed date

    2018-10-01

  • Last modified date

    2018-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 October 2018