IT25640: THE SERVER PROCESS MAY CRASH WHEN CHECKOUT LIBVOLUME REMOVE=BULK IS EXECUTED WITH ENABLING MMS TRACE

7.1.10.000-TIV-TSMSRV-WIN
7.1.10.000-TIV-TSMSRV-SolarisSPARC
7.1.10.000-TIV-TSMSRV-Linuxx86_64
7.1.10.000-TIV-TSMSRV-Linuxs390x
7.1.10.000-TIV-TSMSRV-Linuxppc64
7.1.10.000-TIV-TSMSRV-HP-UX
7.1.10.000-TIV-TSMSRV-AIX
8.1.6.000-IBM-SPSRV-AIX
8.1.6.000-IBM-SPSRV-Linuxppc64le
8.1.6.000-IBM-SPSRV-Linuxs390x
8.1.6.000-IBM-SPSRV-Linuxx86_64
8.1.6.000-IBM-SPSRV-WindowsX64
8.1.6.000-IBM-SPOC-AIX
8.1.6.000-IBM-SPOC-LinuxPPC64le
8.1.6.000-IBM-SPOC-Linuxs390x
8.1.6.000-IBM-SPOC-Linuxx86_64
8.1.6.000-IBM-SPOC-WindowsX64
8.1.6.000-IBM-SPCMS-Linuxx86_64
8.1.6.000-IBM-SPCMS-WindowsI32
8.1.6.000-IBM-SPCMS-WindowsX64
7.1.9.100-TIV-TSMSRV-AIX
7.1.9.100-TIV-TSMSRV-HP-UX
7.1.9.100-TIV-TSMSRV-Linuxppc64
7.1.9.100-TIV-TSMSRV-Linuxs390x
7.1.9.100-TIV-TSMSRV-Linuxx86_64
7.1.9.100-TIV-TSMSRV-SolarisSPARC
7.1.9.100-TIV-TSMSRV-WIN
8.1.6.100-IBM-SPSRV-Linuxppc64le
8.1.6.100-IBM-SPSRV-AIX
8.1.6.100-IBM-SPSRV-Linuxs390x
8.1.6.100-IBM-SPSRV-Linuxx86_64
8.1.6.100-IBM-SPSRV-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 6 (V8.1.6) Downloads
IBM Spectrum Protect Server V7.1.9.X interim fix downloads
IBM Spectrum Protect Server V8.1.6.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 10 (7.1.10.000) Downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect server process may abnormally go down by
  "Segmentation fault" when CHECKOUT LIBVOLUME with REMOVE=Bulk
  is executed if the server trace MMS is enabled.
  
  The call stack in the dump file is:
  ---
  Core was generated by ´/opt/tivoli/tsm/server/bin/dsmserv'.    €
  Program terminated with signal 11, Segmentation fault.
  ...
  #0  MoveVolume
  #1  SingleVolumeCheckout
  #2  ScsiCheckoutVolume
  #3  CheckoutThread
  #4  StartThread
  #5  start_thread
  #6  clone
  ---
  
  |MDVREGR 7.1.9-5898ISMSV|
  |MDVREGR 8.1.4-5898ISMSV|
  
  
  Tivoli Storage Manager Versions affected:
  IBM Spectrum Protect Server 7.1.9 or 8.1.4 for all supported
  platforms
  
  
  Initial Impact:
  Low
  
  
  Additional Keywords:
  TSM,  TS001097048, IT22351, 153931
  

Local fix

• Disable trace or remove MMS from trace classes when CHECKOUT
  LIBVOLUME with REMOVE=Bulk is executed.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users of the CHECKOUT        *
  * LIBVOLUME REMOVE=BULK command with MMS trace flag enabled.   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This problem is currently projected to be fixed in levels    *
  * 7.1.9.100, 7.1.10 and 8.1.6.                                 *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Linux,
  Solaris, and Windows.
  Platforms fixed:  AIX, HP-UX, Linux, Solaris, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP