IBM Support

IT25512: PROCESSOR TYPE IS INCORRECTLY REPORTED BY THE CLIENT FOR SOME CPUS.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The PVU Estimate functionality shows wrong Proc_Type value for
    CPUs where ActiveCoreCount and CorePerPackageCount reported by
    CIT are different.
    
    For example for the E5-2690 v4 processor model, a client service
    trace shows:
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:  <PhysicalProcessor version="1"
    timestamp="1493244708">
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Id IsKey="1">1</Id>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:
      <CorePerPackageCount>8</CorePerPackageCount>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:
      <LogicalProcPerCore>2</LogicalProcPerCore>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Manufacturer>Intel</Manufacturer>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Family>Xeon</Family>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Type>E5-2690</Type>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <CpuFreq>2600</CpuFreq>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <L2CacheSize>256</L2CacheSize>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <L3CacheSize>35840</L3CacheSize>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Brandname>Intel(R) Xeon(R) CPU E5-2690
    v4 @ 2.60GHz</Brandname>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Signature>0x000406F1</Signature>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <Is64BitSupported>Y</Is64BitSupported>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:
      <ActiveProcessorCount>14</ActiveProcessorCount>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:   <ActiveCoreCount>14</ActiveCoreCount>
    
    04/27/2017 09:05:27.515 [637116] [870078272] : citshared.cpp
    ( 618): Parsing line:  </PhysicalProcessor>
    ...
    04/27/2017 09:05:27.517 [637116] [870078272] : citshared.cpp
    ( 514): Processor Type  : 8
    
    
    Processor type gets from CorePerPackageCount and reported as 8
    while in server table it is 14 for this processor.
    
    Initial Impact: Low
    
    Tivoli Storage Manager and Spectrum Protect versions affected:
    Client  7.1.x and 8.1.x for all supported platforms
    
    
    Keywords:
    TSM TS000848157 pvu processor CIT
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect backup-archive client versions 7.1 and  *
    * 8.1 on Windows, Linux and Solaris platforms.                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in level 8.1.7.                                  *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • After the fix PVU Estimate functionality shows correct Proc_Type
    value for
    CPUs where ActiveCoreCount and CorePerPackageCount reported by
    CIT are different and all PVU estimates are correct.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25512

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-03

  • Closed date

    2018-08-17

  • Last modified date

    2018-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
14 February 2021