IBM Support

IT25069: IBM SPECTRUM PROTECT PLUS FILE RESTORE SHOWS INCORRECT FILE SIZEFOR FILES OVER 4GB

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When attempting to perform a file level restore in the IBM
    Spectrum Protect Plus
    user interface, files over 4 GB may show an incorrect size.
    Example:
    File cataloging is enabled on VM1. VM1 contains a file,
    myfile.txt, that is 4.1GB.
    After a successful backup with file cataloging, a search is
    performed for myfile.txt.
    The user interface shows myfile.txt as 1.3gb as an example.
    Selecting and restoring the file does restore the file and the
    file size on disk is correct.
    Initial impact: medium
    Versions affected: 10.1.0, 10.1.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * fixed in level 10.1.1 build 134 and higher and 10.1.2.       *
    * Note that this is subject to change at the discretion of IBM *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to support larger
    data types which enables support for file sizes greater than
    4 Giga Bytes (2 32). As a result, when viewing the file size
    within the GUI's file search panel, the correct size will be
    diplayed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT25069

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-15

  • Closed date

    2018-09-20

  • Last modified date

    2018-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024