IT25041: BA Webclient fails to start with "XML Parse Exception during parsing of a jnlp element at line 37: Expected: jnlp"

APAR status

• Closed as program error.

Error description

• Whenever trying to start a webclient session via dsm.jnlp file,
  the following error is received and the client doesn't start:
  
  
  "XML Parse Exception during parsing of a jnlp element at line
  37: Expected: jnlp"
  
  dsm.jnlp contains a line including jnpl instead of jnlp.
  </jnlp> <---- ERROR "</jnpl>"
  
  
  
  Initial Impact: Medium
  
  IBM Spectrum Protect versions affected:
  Client  7.1.6.x and higher, and 8.1.x and higher on all
  supported platforms
  
  | MDVREGR 7.1.6.0-TIV_5698MCL |
  
  Keywords:
  TSM webclient load TS000871646 TS000846824
  

Local fix

• Edit dsm.jnlp and replace jnpl entry with jnlp and the the
  webclient starts without any errors.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive webGUI versions          *
  * 7.1.6.0-7.1.8 and 8.1.0-8.1.4 on all platforms.              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.7. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• Now dsm.jnlp is generated correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• WebGUI
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81L PSY

     UP

• R81W PSY

     UP

• R81S PSY

     UP

• R81A PSY

     UP

• R81M PSY

     UP

• R81H PSY

     UP