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IT24961: ATTEMPT TO INSTALL DB2 SERVER 10.5 64 BIT FIXPACK 9 FAILS DURINGUPGRADE WHEN DB2 V10.5 32 BIT ALREADY EXISTS ON WINDOWS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On Windows, if DB2 V10.5 32 bit DB2 Server package already
    exists on your machine and you attempt to upgrade DB2 Server
    products to 10.5 FP9 64 bit FixPack, the upgrade operation
    fails, similar error can be seen in the install log:
    
    InstallShield 14:12:10: Cleaning up temp file
    C:\Users\db2xyz\AppData\Local\Temp\2\{XYZ}\setup.inx
    Action ended 14:12:10: GSKDetectInstallDir.XXX. Return value 1.
    Action 14:12:10: CreateTextExtenderLvLFileCA.
    Action start 14:12:10: CreateTextExtenderLvLFileCA.
    1: Successfully created registry entries for selected features.
    Action ended 14:12:10: CreateTextExtenderLvLFileCA. Return value
    1.
    Action 14:12:10: CommonGuiSilentCA.
    Action start 14:12:10: CommonGuiSilentCA.
    Info 2769.Custom Action CommonGuiSilentCA did not close 1
    MSIHANDLEs.
    Action ended 14:12:10: CommonGuiSilentCA. Return value 1.
    Action 14:12:10: ResetREINSTALLMODECA.
    Action start 14:12:10: ResetREINSTALLMODECA.
    Action ended 14:12:10: ResetREINSTALLMODECA. Return value 1.
    Action 14:12:10: setGenericDialogTitlePropertyCA.
    Action start 14:12:10: setGenericDialogTitlePropertyCA.
    Action ended 14:12:10: setGenericDialogTitlePropertyCA. Return
    value 1.
    Action 14:12:10: VerifyPrereqsCA.
    Action start 14:12:10: VerifyPrereqsCA.
    CustomAction VerifyPrereqsCA returned actual error code 1603
    Action ended 14:12:10: VerifyPrereqsCA. Return value 3.
    Action 14:12:10: SetupCompleteError.
    Action start 14:12:10: SetupCompleteError.
    

Local fix

  • 1. The upgrade from 32-bit to 64-bit server works for v10.5fp8.
    2. The workaround is only to remove 32 bit install and perform
    64 bit fresh install.
    Upgrade to Db2 10.5 Fix Pack 10 or higher
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ALL                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Db2 11.1 Mod 4 Fixpack 4 or higher                *
    ****************************************************************
    

Problem conclusion

  • First fixed in Db2 11.1 Mod 4 Fixpack 4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24961

  • Reported component name

    DB2 FOR LUW

  • Reported component ID

    DB2FORLUW

  • Reported release

    B10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-04

  • Closed date

    2018-11-27

  • Last modified date

    2018-11-27

  • APAR is sysrouted FROM one or more of the following:

    IT24274

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DB2 FOR LUW

  • Fixed component ID

    DB2FORLUW

Applicable component levels

  • RB10 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
27 November 2018