IBM Support

IT24948: VADP BACKUPS ARE NOT RESTORABLE WHEN DISK PATHS CONTAIN STRINGS THAT CONTAIN "-NNNNNN"(N = NUMBER)

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APAR status

  • Closed as program error.

Error description

  • VM restore fails. Virgo log.log may have:
    ERROR asyncTaskExecutor-39 c.c.ecx.serviceprovider.common.hyperv
    isor.vmware.VMwareExceptionware exception:
    com.catalogic.ecx.serviceprovider.common.hypervisor.exception.
    HypervisorObjectNotFoundException: Did not find object
    with key:
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.1.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 10.1.1 patch 1. Note that     *
    * this is subject to change at the discretion of IBM.          *
    ****************************************************************
    

Problem conclusion

  • SPP has been updated to improve naming of vmkdk files such that
    the name avoids problems with recovery.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24948

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-03

  • Closed date

    2018-05-03

  • Last modified date

    2018-05-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    VADP
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024