IBM Support

IT24925: IBM MQ fails to install on Windows with error 1603. Install log contains ***msiGetProperty('AMQOLDSERVER') failed (234)

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APAR status

  • Closed as program error.

Error description

  • IBM MQ fails to install on Microsoft Windows when there are
    several existing MQ installations. The installation ends
    reporting generic error code 1603.
    The following error is seen in the install log:
    ***msiGetProperty('AMQOLDSERVER') failed (234)
    

Local fix

  • Remove some existing installations if they are no longer
    required
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    This issue affects users who have a large number of MQ
    installations on Windows. The issue was encountered with 14
    existing installations during testing.
    
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A coding error within the MQ installer meant that an internal
    data structure was not large enough to hold all necessary
    installation metadata when there were many installations present
    (14 during the testing of this APAR). This caused the metadata
    to be truncated, resulting in the error above, and the failure
    to install.
    

Problem conclusion

  • The IBM MQ product installer has been updated to tolerate a
    large number of installations on the same Windows system.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.0 LTS   9.0.0.6
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24925

  • Reported component name

    IBM MQ BASE M/P

  • Reported component ID

    5724H7261

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-05-02

  • Closed date

    2018-05-30

  • Last modified date

    2018-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE M/P

  • Fixed component ID

    5724H7261

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 August 2018