IBM Support

IT24233: RANDOMLY SERVICES HANG WHEN IBM STERLING B2B INTEGRATOR STARTS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Randomly services hang when IBM Sterling B2B Integrator starts.
    
    At the time of the issue following error is raised in noapp.log
    and the service is not started  :
    Waiting for JNDI Service
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    Exception in thread "Thread-1540"
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    java.util.ConcurrentModificationException
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE  at
    java.util.Hashtable$Enumerator.next(Hashtable.java:1256)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.unsyncAddToGroupHash(ServicesControllerImpl.java:1385)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.addToGroupHash(ServicesControllerImpl.java:1294)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.unsyncLoadInstance(ServicesControllerImpl.java:1459)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.loadInstance(ServicesControllerImpl.java:1418)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.loadInstance(ServicesControllerImpl.java:1412)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.loadInstance(ServicesControllerImpl.java:1408)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.ServicesContr
    ollerImpl.loadAdapter(ServicesControllerImpl.java:1069)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE     at
    com.sterlingcommerce.woodstock.services.controller.LoadAdapterTh
    read.run(ServicesControllerImpl.java:6038)
    [2017-10-08 11:18:00.997] ALL 000000000000 GLOBAL_SCOPE
    [2017-10-08 11:18:01.09] ALL 000000000000 GLOBAL_SCOPE .
    [2017-10-08 11:18:01.824] ALL 000000000000 GLOBAL_SCOPE
    

Local fix

  • STRRTC - 556981
    JMB / JMB
    Circumvention: start the service manually
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Randomly services hang when IBM Sterling B2B Integrator starts.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24233

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-28

  • Closed date

    2018-07-14

  • Last modified date

    2018-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
14 July 2018