Direct links to fixes
APAR status
Closed as program error.
Error description
After applying Sterling B2B Integrator(SBI) 5263 iFix 3 (Sterling Filegateway 2263_3), there is an error when bringing up the /myfilegateway user interface. After the login credentials, the user cannot log in. The initial error is: "Transport error = HTTP code: 404 for URL: http://sbiserver:sbiport/myfilegateway/isomorphic/skins/FileGate way_v001/brandingcontext/header.txt" After entering the credentials, a pop up says: "A timeout has occurred while trying to communicate with the server." The user is not able to log in. The filegateway.log in DEBUG mode says: DEBUG [ResponseHeaderFilter].doFilter() access to /myfilegateway/smartclientRPC.do is forbidden This was observed with users using Internet Explorer(IE) only. IE 11.0.20 and below were the users affected. IE 11.0.50 and above did not experience this issue. All the other supported browsers did not report this issue.
Local fix
STRRTC - 569815 SB/SB Circumvention: Upgrade Internet Explorer to 11.0.50 or future fix packs. Any other supported browser works. Please see the Sterling B2B Integrator/Sterling Filegateway system's requirements for the supported browsers.
Problem summary
Users Affected: All Probelem Decsription: An error occurs when using IE to log in to myfilegateway user interface after upgrade to V5020603_3. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Delivered In: 5020603_6
Temporary fix
Comments
APAR Information
APAR number
IT24224
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-27
Closed date
2018-07-10
Last modified date
2018-10-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
Document Information
Modified date:
16 October 2018