IBM Support

IT24162: 503 SERVICE UNAVAILABLE ERROR IS DISPLAYED WHEN YOU TRY TO ACCESS THE DASHBOARD

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APAR status

  • Closed as program error.

Error description

  • 503 Service Unavailable error is displayed when you try to
    access the dashboard and when the dashboard-related war files
    are deployed on a custom HTTP adapter.
    

Local fix

  • RTC NO: 561128
    

Problem summary

  • Users Affected:
    All
    
    Problem Desription:
    
    503 Service Unavailable error is displayed when you try to
    access the dashboard and when the dashboard-related war files
    are deployed on a custom HTTP adapter.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_5
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24162

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-22

  • Closed date

    2018-02-26

  • Last modified date

    2018-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
06 March 2018