IBM Support

IT24159: SWIFTNET FILEACT: FAILURE IN RECONCILE OF DELIVERY NOTIFICATION

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APAR status

  • Closed as program error.

Error description

  • In IBM Sterling B2B Integrator 5.2.4 and 5.2.5,
    SWIFTNet FileAct transaction fails to reconcile delivery
    notifications with error message:
    "Exception logging correlation: Unable to update: Invalid
    Delivery Notification Reference".
    This failure happens intermittently and the SWIFTNet
    Server fails to add the delivery notification information as a
    result. This happens because the delivery notification was
    processed earlier than the SwiftNet FileAct response.
    

Local fix

  • RTC ID: 560767
    SKor/SKor
    Circumvention:
    You can modify the preconfigured business process
    "handleSWIFTNet7FileActDelNotif" so that the processes retry
    the update.
    If you are not able to upgrade your system, open a service
    request with support to get the modified business process.
    

Problem summary

  • Users Affected:
    SWIFTNet customers using FileAct Put with Delivery Notification
    
    Problem Description:
    SWIFTNet7 handleSWIFTNet7FileActDelNotif can fail if Delivery
    Notification message is processed before
    handleSWIFTNet7FileActEvent.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    Added new properties to allow for the control of Delivery
    Notification processing, if message is received before Accepted
    Event Notification
    swiftnet7.delayWaitForDeliveryNotificationEvent
    swiftnet7.maxRetryForDeliveryNotificationEvent
    
    Delivered In:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24159

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-22

  • Closed date

    2018-10-03

  • Last modified date

    2018-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
17 October 2018