IBM Support

IT24017: IBM SPECTRUM PROTECT PLUS SERVER ADMIN CONSOLE DOES NOT LOAD AFTER APPLIANCE DEPLOYMENT

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After the deployment of the IBM Spectrum Protect
    Plus server, the Admin console (port 8090) does not
    load. The browser screen shows "loading" or a blank screen.
    Initial impact: Medium
    Versions affected: 10.1.0
    

Local fix

  • Reboot the appliance. Wait 15-20 minutes and attempt the log in
    again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.0.*                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 10.1.1. Note that this is     *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem has been resolved by improving auto-restart handlin
    for services that may not start up cleanly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24017

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-09

  • Closed date

    2018-03-23

  • Last modified date

    2018-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    DEPL
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024