IBM Support

IT24007: V8.1 CLIENT ON MAC OS X REPORTS ANS4020E ON RESTORE OF FILES ALREADY COMPRESSED BY THE OPERATING SYSTEM

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a restore is attempted against a file already  compressed
    by the Operating System, the following message is reported:
    
    ANS4020E The data format for object <filename> is unknown. The
    unknown format usually occurs when the file was backed up or
    archived by a later version of IBM Tivoli Storage Manager.
    
    
    Customer/L2 Diagnostics: The problem is reported on all files
    already compressed by the filesystem (HFS+ or APFS) .
    
    IBM Spectrum Protect Server version Affected: IBM Spectrum
    Protect client on Mac OS X v8.1 and later
    
    Initial Impact: Low
    
    Additional Keywords: ans4020e tsm restore unknown format data
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect client 7.1.6.5, 7.1.8, 8.1.0, 8.1.2,    *
    * 8.1.4 and higher running on Mac platform.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the IBM Spectrum      *
    * Protect client  version 8.1.6 on Mac platform.               *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • Now  IBM Spectrum Protect client backs up/restore HFS+ compessed
    files correctly.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24007

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-09

  • Closed date

    2018-03-19

  • Last modified date

    2018-03-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81M PSY

       UP

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81M"}]

Document Information

Modified date:
28 September 2021