IBM Support

IT23934: AMQP FFDC with probe id XR06072014 and reason '2162' MQRC_Q_MGR_STOPPING generated during queue manager shutdown

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APAR status

  • Closed as program error.

Error description

  • When shutting down a queue manager configured with an AMQP
    listener, the following FFDC can be generated:
    
    +========================================FFDC
    Start================================================+
    | Product      :- WebSphere MQ AMQP First Failure Symptom Report
                  |
    | Date/Time     :-                                       |
    | UTC Time     :-                                       |
    | Operating System :-                                       |
    | Process Id    :-                                       |
    | Product Long Name :- IBM WebSphere MQ
        |
    | Vendor      :- IBM Corporation                               |
    | UserID      :- WMQ_USER                                  |
    | Java Version   :- 2.7                                     |
    | Thread      :- name=main priority=5 group=main
    ccl=sun.misc.Launcher$AppClassLoader@362158 |
    |          :- cb                                     |
    | Source Class   :- com.ibm.mq.MQXRService.MQXRService
              |
    | Source Method   :- start                                    |
    | Probe Id     :- XR06072014                                 |
    | FileInformation  :- C:\ProgramData\IBM\MQ\errors\AMQP0.FDC
                  |
    | Suppressed Count :- 0                                      |
    | JavaDump file   :- null                                    |
    | Thread      :- main                                    |
    | Processors    :- 4                                      |
    | Mem Max/Free/Tot :- 536870912 / 1493560 / 4980736
              |
    | Loaded from    :-
    jar:file:/C:/Program%20Files%20(x86)/IBM/Websphere%20MQ/amqp/lib
    /AMQPListen
    |
    |          :- er.jar!/com/ibm/mq/MQXRService/MQXRService.class
               |
    | QueueManager   :- qmap                                    |
    |---------------------------------------------------------------
    -----------------------------------|
    :---------------------------------------------------------------
    -----------------------------------:
    : Object      :- com.ibm.mq.MQException: MQJE001: Completion
    Code '2', Reason '2162'.    :
    : Class@Hashcode  :- com.ibm.mq.MQException@b56e8e5a
              :
    : Loaded from    :-
    jar:file:/C:/Program%20Files%20(x86)/IBM/Websphere%20MQ/java/lib
    /com.ibm.mq
    :
    :          :- .jmqi.jar!/com/ibm/mq/MQException.class
           :
    : Modified date   :-                                       :
    : Version      :-                                       :
    : Title       :- WebSphere MQ Interface for Java
          :
    :---------------------------------------------------------------
    -----------------------------------:
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    This issue affects users of the AMQP service.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The AMQP listener service generated an FFDC when its associated
    queue manager was shutdown.
    

Problem conclusion

  • The AMQP listener service has been updated to prevent an FFDC
    being generated for the following reason codes which can occur
    when a queue manager is being shutdown:
    
      - 2009 (MQRC_CONNECTION_BROKEN)
      - 2018 (MQRC_HCONN_ERROR)
      - 2161 (MQRC_Q_MGR_QUIESCING)
      - 2162 (MQRC_Q_MGR_STOPPING)
      - 2202 (MQRC_CONNECTION_QUIESCING)
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.10
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23934

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7251

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-02

  • Closed date

    2018-02-19

  • Last modified date

    2018-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7251

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
23 March 2018