IBM Support

IT23909: INTERMITTENT DB21018E ERROR RETURNED TO CLP DURING CONNECTION TOA DATABASE.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • You man encounter intermittent DB21018E error returned to CLP
    during connection to a database. 
    The issue was first encountered in 10.5 FP9 due to recent code
    changes. The issue is prevalent on servers with multiple Db2
    instances created. 
    
    The following message may be observed in the db2diag.log file : 
    
            2017-11-29-15.10.05.276023-300 E19736E431
    LEVEL: Error (OS)
            PID     : 23300                            TID :
    139913161488256 PROC : db2
            INSTANCE: db2inst                      NODE : 000
            HOSTNAME: hostname
            FUNCTION: DB2 UDB, oper system services, sqloOpenMLNQue,
    probe:4
            MESSAGE : ZRC=0x870F00BB=-2029059909=SQLO_QUE_NO_ACCESS
                      "do not have the access right"
            CALLED  : OS, -, open                             OSERR:
    EACCES (13)
    

Local fix

  • You may be able to work around the issue by shutting down all
    Db2 instances (db2stop) except one. 
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users running Db2 10.5 FP9 and multiple instances per server *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Db2 11.1.4.4                                      *
    ****************************************************************
    

Problem conclusion

  • Upgrade to Db2 11.1.4.4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23909

  • Reported component name

    DB2 FOR LUW

  • Reported component ID

    DB2FORLUW

  • Reported release

    B10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-31

  • Closed date

    2020-01-29

  • Last modified date

    2020-01-29

  • APAR is sysrouted FROM one or more of the following:

    IT23905

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DB2 FOR LUW

  • Fixed component ID

    DB2FORLUW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
29 January 2020