IBM Support

IT23766: THE SFTP CLIENT GET SERVICE FAILS TO DOWNLOAD FILES WHENEVER ONEOF FILE NAME CONTAINS NON-XML CHARACTERS

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APAR status

  • Closed as program error.

Error description

  • The SFTP Client Get Service fails to download files whenever one
    of filenames contains non-XML characters such as '(' although
    sftp.xmlCompliantList=true property is added to
    customer_overrides.properties.
    
    sftpclient.log reports exception as shown below:
    
    ERRORDTL [1516027621782]org.w3c.dom.DOMException:
    INVALID_CHARACTER_ERR: An invalid or illegal XML character is
    specified.
            at
    org.apache.xerces.dom.CoreDocumentImpl.createElement(Unknown
    Source)
            at
    com.sterlingcommerce.woodstock.xpathutil.XPathHelper.createNode(
    XPathHelper.java:1467)
            at
    com.sterlingcommerce.woodstock.xpathutil.XPathHelper.createTarge
    tContext(XPathHelper.java:1141)
            at
    com.sterlingcommerce.woodstock.xpathutil.XPathHelper.createTarge
    tContext(XPathHelper.java:1053)
            at
    com.sterlingcommerce.woodstock.workflow.WFCUtil.setDataInTree(WF
    CUtil.java:1158)
            at
    com.sterlingcommerce.woodstock.workflow.WFCUtil.setDataInTree(WF
    CUtil.java:788)
            at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.setWFCon
    tent(WorkFlowContext.java:3188)
            at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.setWFCon
    tent(WorkFlowContext.java:3153)
            at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.setWFCon
    tent(WorkFlowContext.java:3148)
            at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.setWFCon
    tent(WorkFlowContext.java:3131)
            at
    com.sterlingcommerce.woodstock.workflow.WorkFlowContext.putDocum
    ent(WorkFlowContext.java:2049)
            at
    com.sterlingcommerce.woodstock.services.sftpclient.services.GetR
    esponse.writeToWorkFlowContext(GetResponse.java:183)
            at
    com.sterlingcommerce.woodstock.services.sftpclient.services.Serv
    ice.writeResponse(Service.java:197)
            at
    com.sterlingcommerce.woodstock.services.sftpclient.services.GetS
    ervice.primitiveProcessData(GetService.java:53)
            at
    com.sterlingcommerce.woodstock.services.sftpclient.services.Serv
    ice.processData(Service.java:65)
            at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.invokeService(ActivityEngineHelper.java:1826)
            at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
            at
    com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
    EngineHelper.next(ActivityEngineHelper.java:362)
            at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:459)
            at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.run(WorkFlowQueueListener.java:240)
            at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:197)
            at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.onMessage(WorkFlowQueueListener.java:184)
            at
    com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
    wfTransporter.java:444)
            at
    com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
    er.run(BasicExecutor.java:529)
            at java.lang.Thread.run(Thread.java:798)
    

Local fix

  • None
    
    STRRTC 559924
    KK/KK
    

Problem summary

  • USERS AFFECTED:
    ALL
    
    PROBLEM DESCRIPTION:
    The SFTP Client Get Service fails to download files whenever one
    of filenames contains non-XML characters such as '(' although
    sftp.xmlCompliantList=true property is added to
    customer_overrides.properties.
    
    
    PLATFORMS AFFECTED:
    ALL
    

Problem conclusion

  • Problem conclusion:
    Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020602_6
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23766

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-18

  • Closed date

    2018-05-18

  • Last modified date

    2018-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
15 July 2018