IBM Support

IT23746: IBM MQ fix pack installer on Windows crashes when selecting backup folder

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APAR status

  • Closed as program error.

Error description

  • The MQ Fixpack installer crashes on Windows 2012 when clicking
    the [Change] button to change the Backup Folder. The user will
    see an APPCRASH error.
    

Local fix

  • Use the default backup location
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of MQ version 8 or later who are applying an MQ fix pack
    on a Windows 64 bit system, and wish to change the default
    backup directory.
    
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A logic error in the installer code to select an alternate
    directory caused an invalid memory access, which in turn caused
    the installer to terminate prematurely.
    

Problem conclusion

  • The MQ fix pack installer code has been modified to avoid this
    illegal memory access.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.9
    v9.0 CD    9.0.5
    v9.0 LTS   9.0.0.4
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23746

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7251

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-16

  • Closed date

    2018-01-30

  • Last modified date

    2018-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7251

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
30 January 2018