IBM Support

IT23729: VSNAP NETWORK IGNORES DEVICES WHOSE TYPE IS NOT "ETHERNET"

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After the deployment of the IBM Spectrum Protect Plus
    Server, vSnap appliance, or install of vSnap on a physical
    machine, "vsnap network show" will not show any assigned
    networks.
    This problem can be seen if the machine is configured
    with NIC teaming.
    To confirm this problem, SSH to the machine and run the
    following command: "nmcli device show"
    A problem device will show:
    GENERAL.DEVICE: team0
    GENERAL.TYPE: team
    GENERAL.HWADDR: 12:34:56:78:90:12
    GENERAL.MTU: 1500
    The GENERAL.TYPE: will show something other than "ethernet"
    Initial impact: HIGH
    Versions affected: 10.1.0
    

Local fix

  • Temporally remove any NIC teaming configuration by
    reviewing your OS vendors documentation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.0, 10.1.1 and 10.1.2   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed in levels    *
    * 10.1.3. Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus vSnap has improved support for
    multiple network interface cards. The code was not reporting on
    interface cards who's type was not "Ethernet". Now all
    interfaces, except loopback, will be available for vSnap
    configuration.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23729

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-12

  • Closed date

    2018-11-15

  • Last modified date

    2018-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vsnap
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024