IBM Support

IT23725: MONITORING PORTLETS ARE NO MORE AVAILABLE AFTER UPGRADE TO V5.2.5_17

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APAR status

  • Closed as program error.

Error description

  • After installing IBM Sterling B2B Integrator V525_17, monitoring
    portlets are no more available.
    
    Following error message is raised in the ui.log file:
    
    [2017-11-16 18:13:04.688] DEBUG [DashBoard:getDBUsageChart] END
    [2017-11-16 18:13:04.717] DEBUG Entering DLSSOFilter
    [2017-11-16 18:13:04.745] DEBUG Entering DLSSOFilter
    [2017-11-16 18:13:04.751] ERROR Dashboard Error:
    java.lang.ClassNotFoundException:
            Requested Action not found: Error
            Turbine looked in the following modules.packages path:
            [org.apache.jetspeed.modules,
    org.apache.turbine.modules]
            at
    org.apache.turbine.modules.ActionLoader.getInstance(ActionLoader
    .java:174)
            at
    org.apache.turbine.modules.ActionLoader.exec(ActionLoader.java:1
    22)
            at
    org.apache.turbine.modules.pages.DefaultPage.doBuild(DefaultPage
    .java:143)
            at org.apache.turbine.modules.Page.build(Page.java:90)
            at
    org.apache.turbine.modules.PageLoader.exec(PageLoader.java:123)
            at org.apache.turbine.Turbine.doGet(Turbine.java:563)
            at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:693)
            at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
            at
    org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.jav
    a:511)
            at
    org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.j
    ava:401)
            at
    org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandle
    r.java:216)
            at
    org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.j
    ava:182)
            at
    org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.j
    ava:768)
            at
    org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java
    :450)
            at
    org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:329
    )
            at
    org.mortbay.jetty.servlet.Dispatcher.error(Dispatcher.java:135)
    

Local fix

  • STRRTC - 556137
    JMB / JMB
    Circumvention: None
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Monitoring portlets no more availble after upgrade to V5.2.5_17.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020500_18
    5020601_10
    5020602_6
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23725

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-12

  • Closed date

    2018-01-17

  • Last modified date

    2018-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
15 July 2018