IBM Support

IT23663: ERROR MESSAGE DOES NOT CLEAR FROM THE MAILBOX USER INTERFACE

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APAR status

  • Closed as program error.

Error description

  • When you search for a mailbox that does not exist, the
    error message"
    "These functions are disabled in the absence of mailboxes to
    operate on."  is displayed.
    
    This message stays on screen even after a successful search.
    

Local fix

  • STRRTC - 556232
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    In the Mailbox Browser Interface, customer is getting the
    message "These functions are disabled in the absence of
    mailboxes to operate on."  when they enter a MailboxPath lookup
    filter that doesn't match a mailbox.   The message remains when
    they reenter a filter that matches a mailbox.
    
    Users Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23663

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-09

  • Closed date

    2018-07-10

  • Last modified date

    2018-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
11 July 2018