A fix is available
APAR status
Closed as program error.
Error description
The Operation Center may report incorrect or empty front-end capacity for VSS backups of Microsoft SQL Server databases and backups of Microsoft Exchange Server databases. The problem occurs because Spectrum Protect Client does not update correctly the front-end capacity for VSS backups of Microsoft SQL Server and Microsoft Exchange Server databases. Note: Spectrum Protect Client is a part of the following products: Spectrum Protect for Databases: Data Protection for Microsoft SQL Server, Spectrum Protect Snapshot for Microsoft SQL Server, Spectrum Protect for Mail: Data Protection for Microsoft Exchange Server, Spectrum Protect Snapshot for Microsoft Exchange Server. Tivoli Storage Manager Versions Affected: Spectrum Protect Client 7.1.3 and higher versions. Initial Impact: Medium Additional Keywords: TSM "Not Reporting" Spectrum Protect report Front-End usage OC Operations Center TDP SQL legacy
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Backup-Archive client 7.1.3-7.1.8, 8.1.0-8.1.4 * * which is a part of the following products: * * Spectrum Protect for Databases: Data Protection for * * Microsoft SQL Server, * * Spectrum Protect Snapshot for Microsoft SQL Server, * * Spectrum Protect for Mail: Data Protection for Microsoft * * Exchange Server, * * Spectrum Protect Snapshot for Microsoft Exchange Server. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in BA client 8.1.6, which is a part of * * the following products: * * Spectrum Protect for Databases: Data Protection for * * Microsoft SQL Server 8.1.6, * * Spectrum Protect Snapshot for Microsoft SQL Server 8.1.6, * * Spectrum Protect for Mail: Data Protection for Microsoft * * Exchange Server 8.1.6, * * Spectrum Protect Snapshot for Microsoft Exchange Server * * 8.1.6. * * * * Note: This information is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
Backup-Archive client has been updated to store correctly the front-end capacity for VSS backups of Microsoft SQL Server and Exchange Server databases.
Temporary fix
Comments
APAR Information
APAR number
IT23248
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-28
Closed date
2017-12-19
Last modified date
2017-12-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmagent
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W"}]
Document Information
Modified date:
27 September 2021