IT23237: PERFORMANCE DEGRADATION OF VMWARE BACKUPS AFTER UPGRADE TO DATA PROTECTION FOR VMWARE 7.1.8 OR 8.1.2

IBM Spectrum Protect client 7.1.8.x interim fix downloads

APAR status

• Closed as program error.

Error description

• VMware backups performance is degraded after the upgrade of IBM
  Spectrum Protect for Virtual Environments - Data Protection for
  VMware to version 7.1.8 or 8.1.2.
  This is only seen when the virtual machines are located on an
  ESXi host running version 5.5.
  The performance drop is caused by an additional open-close
  operation on the disk that is backed up. This operation takes 1
  minute per disk, causing the performance drop.
  
  | MDVPARTL 7.1.8.0-TIV_5698ISMCL | IT22021
  | MDVPARTL 8.1.2.0-TIV_5725TVEVM | IT21333
  
  Products affected:
  IBM Spectrum Protect Backup-Archive Client version
  7.1.8.0 and higher on Windows x64 and Linux x86 platforms.
  Note: The Backup-Archive Client is a prerequisite to using the
  Data Protection for VMware. In Data Protection for VMware
  environments, the Backup-Archive Client is also known as the
  data mover.
  
  This problem also affects IBM Spectrum Protect for Virtual
  Environments: Data Protection for VMware 8.1.0. If you are using
  Data Protection for VMware 8.1.2, refer to APAR IT23312
  
  
  Initial Impact: Medium
  
  Additional Keywords: TSM, Tivoli, Storage, Manager, TDP4VE
  

Local fix

• Upgrade ESXi hosts to version 6.0 or newer.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Data Protection for VMware version 8.1.2 and 7.1.8 running   *
  * on all Microsoft Windows x64 and Linux x86 platforms.        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 7.1.8.2 on Windows x64 and Linux x86          *
  * platforms.                                                   *
  * Note 1: The Backup-Archive Client is a prerequisite to using *
  * the Data Protection for VMware. In Data Protection for       *
  * VMware environments, the Backup-Archive Client is also known *
  * as the data mover.                                           *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Additional open-closed call was removed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IT23312

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP