IBM Support

IT23195: FILEGATEWAYREROUTE PROCESS LOOPING WHEN CUSTOMER REPLAYS FAILED ROUTES

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • FileGatewayReroute process looping when customer replays failed
    routes.
    
    Customer system has two old files in IBM Sterling File Gateway
    that continue to replay every 5 minutes.
    
    Followig error message is raised :
    Failed to load message 1,117,839 from mailbox.  Cause:
    java.lang.Exception: Missing Data for Replay: Document=null,
    Filename=file.zip, UserName=username most likely due to a
    system failure..
    
    The files are not being deleted from the FG_REROUTE table.
    

Local fix

  • STRRTC - 545475
    BD/JMB
    Circumvention: None
    

Problem summary

  • Users Affected:
    ALL
    
    Problem Description:
    IBM Sterling File Gateway reroutes files on its own causing
    production impact.
    
    
    Platforms Affected:
    ALL
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    
    DELIVERED IN:
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23195

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-16

  • Closed date

    2018-07-12

  • Last modified date

    2018-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
14 July 2018