IBM Support

IT23057: SFTP CLIENT GET SERVICE IS STUCK IN THE WAITING_ON_IO STATE AFTER UPGRADE TO IBM STERLING B2B INTEGRATOR V5.2.6.2

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APAR status

  • Closed as program error.

Error description

  • After upgrading IBM Sterling B2B Integrator to V5.2.6.2,
    the SFTP Client Get Service is stuck in the "Waiting on IO"
    state.
    
    In this test, the same instance of IBM Sterling B2B Integrator
    was the SFTP client and the SFTP server.
    
    IBM Sterling B2B Integrator is running on Windows server.
    
    This is not an issue when IBM Sterling B2B Integrator SFTP
    server is running on Unix/Linux.
    

Local fix

  • STRRTC - 544321
    SB / SB
    
    Circumvention: NONE
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    The SFTP Client Get Service is stuck in the "Waiting on IO"
    state after upgrade to V5.2.6.2.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020602_6
    5020603_6
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23057

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-06

  • Closed date

    2018-05-28

  • Last modified date

    2018-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
15 July 2018