IT22819: ANR0443W PROTOCOL ERROR - INVALID INSERTS FIELD FOR CLIENT MESSAGES OVER 1400 CHARACTERS

IBM Spectrum Protectâ„¢ Client 8.1.6 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• If the client reports an ANS4005E error message to the server
  that is over 1400 characters long (for example in the case of a
  very long file name),
  then an ANR0443W warning message can incorrectly occur in the
  activity log.
  
  For example:
  
   ANE4005E (Session: 968466, Node: NODE_NAME)
  Error processing   '<path_of_affected_file_name>': file not
  found
  
  ANE4999I (Session: 968466, Node: NODE_NAME)
  The following message was too long to log to the server:
  'ANS4005E Error processing
  '<path_of_affected_file_name>': file not found'
  
  ANR0443W Protocol error on session 968466 for
  node NODE_NAME(platform) - invalid "inserts" field
  found in "EventLog" verb (offset 10).
  
  Initial Impact: Low
  
  
  Tivoli Storage Manager and IBM Spectrum Protect Versions
  Affected:
  Client v7.1.x and v8.1.x  on all supported platforms
  
  
  
  
  Additional Keywords:  TSM  Spectrum Protect  messages length
  long 1400 characters
  

Local fix

• Prevent the client error occurring by investigating and
  resolving the ANExxxxE error message.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Spectrum Protect backup-archive client versions 7.1.0-7.1.6  *
  * and 8.1.2-8.1.4 on all platforms.                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in level 8.1.6. Note that this is                *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• After the fix ANR0443W warning message no longer appears in the
  activity log.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc     dsm
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R81L PSY

     UP

• R81W PSY

     UP

• R81S PSY

     UP

• R81A PSY

     UP