Fixes are available
APAR status
Closed as program error.
Error description
IBM Spectrum Protect Server client and API sessions fail with messages in the activity log that report a communication error between the client node and the server. This is caused by the client being set to connect to the performance monitor. Due to the way the connection for the performance monitor is handled, this connection interferes with the session opened with the server for the client/api action. Customer/L2 Diagnostics: The client error log will report, ANS0361I DIAG: sessSendVerb: Error sending Verb, rc: -50 A client service trace will report and error with gskit: 09:22:11.452 [001756] [300] : ..\..\common\com\gskit.cpp(2873): setError(): gsk_secure_soc_write returned 5: 'GSK_INVALID_STATE' If the action being taken is a DB backup the actlog may contain messages similar to the following: 08/25/2017 09:21:28 ANR4626I Database backup will use 1 streams for processing with the number originally requested 1. (PROCESS: 9) 08/25/2017 09:22:09 ANR8592I Session 22 connection is using protocol TLSV11, cipher specification TLS_RSA_WITH_AES_256_CBC_SHA, certificate TSM Self-Signed Certificate. (SESSION: 22) 08/25/2017 09:22:10 ANR0406I Session 22 started for node $$_TSMDBMGR_$$ (DB2/NT64) (SSL XXXXXXXXXXX(58400)). (SESSION: 22) 08/25/2017 09:22:10 ANR0480W Session 22 for node $$_TSMDBMGR_$$ (DB2/NT64) terminated - connection with client severed. (SESSION: 22) 08/25/2017 09:22:11 ANR8592I Session 23 connection is using protocol TLSV11, cipher specification TLS_RSA_WITH_AES_256_CBC_SHA, certificate TSM Self-Signed Certificate. (SESSION: 23) 08/25/2017 09:22:11 ANR0406I Session 23 started for node $$_TSMDBMGR_$$ (DB2/NT64) (SSL XXXXXXXXXXX(58403)). (SESSION: 23) 08/25/2017 09:22:11 ANR0403I Session 23 ended for node $$_TSMDBMGR_$$ (DB2/NT64). (SESSION: 23) 08/25/2017 09:22:12 ANR2986E Database backup terminated due to I/O error - DB2 sqlcode -2025 sqlerrmc -50 TSM . (PROCESS: 9) 08/25/2017 09:22:14 ANR1361I Output volume ABC123L6 closed. (PROCESS: 9) Additionally similar messages to these may be seen in the server activity log: ANR8218W Session terminated when no data read on socket XX. ANR0480W Session X for node XXXX(XX) terminated - connection with client severed. Tivoli Storage Manager Versions Affected: 8.1.2 Initial Impact: (high/med/low) med Additional Keywords:
Local fix
Remove or comment out the PERFMONTCPSERVERADDRESS option in the tsmdbmgr.opt or dsm.opt file and the run the action again.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect API 7.1.8 and 8.1.2 running on all * * platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the IBM Spectrum * * Protect API version 8.1.4 on all platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Now when client performance monitor is enabled API works correctly.
Temporary fix
Comments
APAR Information
APAR number
IT22556
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-09
Closed date
2017-10-20
Last modified date
2017-10-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
API
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022