IT22556: ANS0361I ANR0480W ANR8218W WHEN USING PERFMONTCPSERVERADDRESS

IBM Spectrum Protect Client 8.1.4 Downloads and READMEs
IBM Spectrum Protect client 7.1.8.x interim fix downloads

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Server client and API sessions fail with
  messages in the activity log that report a communication error
  between the client node and the server. This is caused by the
  client being set to connect to the performance monitor. Due to
  the way the connection for the performance monitor is handled,
  this connection interferes with the session opened with the
  server for the client/api action.
  
  Customer/L2 Diagnostics:
  
  The client error log will report,
  ANS0361I DIAG: sessSendVerb: Error sending Verb, rc: -50
  
  A client service trace will report and error with gskit:
  09:22:11.452 [001756] [300] : ..\..\common\com\gskit.cpp(2873):
  setError(): gsk_secure_soc_write returned 5: 'GSK_INVALID_STATE'
  
  If the action being taken is a DB backup the actlog may contain
  messages similar to the following:
  08/25/2017 09:21:28      ANR4626I Database backup will use 1
  streams for processing with the number originally requested 1.
  (PROCESS: 9)
  08/25/2017 09:22:09      ANR8592I Session 22 connection is using
  protocol TLSV11, cipher specification
  TLS_RSA_WITH_AES_256_CBC_SHA, certificate TSM Self-Signed
  Certificate. (SESSION: 22)
  08/25/2017 09:22:10      ANR0406I Session 22 started for node
  $$_TSMDBMGR_$$ (DB2/NT64) (SSL XXXXXXXXXXX(58400)). (SESSION:
  22)
  08/25/2017 09:22:10      ANR0480W Session 22 for node
  $$_TSMDBMGR_$$ (DB2/NT64) terminated - connection with client
  severed.  (SESSION: 22)
  08/25/2017 09:22:11      ANR8592I Session 23 connection is using
  protocol TLSV11, cipher specification
  TLS_RSA_WITH_AES_256_CBC_SHA, certificate TSM Self-Signed
  Certificate. (SESSION: 23)
  08/25/2017 09:22:11      ANR0406I Session 23 started for node
  $$_TSMDBMGR_$$ (DB2/NT64) (SSL XXXXXXXXXXX(58403)). (SESSION:
  23)
  08/25/2017 09:22:11      ANR0403I Session 23 ended for node
  $$_TSMDBMGR_$$ (DB2/NT64). (SESSION: 23)
  08/25/2017 09:22:12      ANR2986E Database backup terminated due
  to I/O error - DB2 sqlcode -2025 sqlerrmc -50 TSM   . (PROCESS:
  9)
  08/25/2017 09:22:14      ANR1361I Output volume ABC123L6 closed.
  (PROCESS: 9)
  
  
  Additionally similar messages to these may be seen in the server
  activity log:
  ANR8218W Session terminated when no data read on socket XX.
  ANR0480W Session X for node XXXX(XX) terminated - connection
  with client severed.
  
  
  Tivoli Storage Manager Versions Affected:
  8.1.2
  
  Initial Impact: (high/med/low)
  med
  
  Additional Keywords:
  

Local fix

• Remove or comment out the PERFMONTCPSERVERADDRESS option in the
  tsmdbmgr.opt or dsm.opt file and the run the action again.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect API 7.1.8 and 8.1.2 running on all      *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect API version 8.1.4 on all platforms.                  *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Now when client performance monitor is enabled API works
  correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• API
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels