IBM Support

IT21851: WHEN IBM STERLING B2B INTEGRATOR GLOBAL MAILBOX FAILS, THE SAME MESSAGE IS SEEN ON BOTH THE PRODUCER'S AND CONSUMER'S MAILBOX

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APAR status

  • Closed as program error.

Error description

  • [IBM Sterling B2B Integrator (with Global Mailbox); GM V1.0.0.3]
    During IBM Sterling B2B Integrator or IBM Sterling File
    Gateway with Global Mailbox failure scenario testing, it is
    noticed that the messages in the producers mailbox display
    as Completed Processing and the same is in the consumer's
    mailbox too. In IBM Sterling File Gateway, the file shows to
    be completed but if you look at the work flow you will see
    where the BP failed the delete from the producers mailbox step.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    [IBM Sterling B2B Integrator (with Global Mailbox); GM
    V1.0.0.3] --> for V534883
    
    SI5263
    

Local fix

  • STRRTC - 534883
    KG / KG
    Circumvention: None
    

Problem summary

  • Users Affected:
    Users using IBM Sterling B2B Integrator 5.2.6.3 with Global
    Mailbox.
    
    Problem Description:
    During IBM Sterling B2B Integrator or IBM Sterling File
    Gateway with Global Mailbox failure scenario testing, it is
    noticed that the messages in the producers mailbox display
    as Completed Processing and the same is in the consumer's
    mailbox too.
    In IBM Sterling File Gateway, the file shows to be completed but
    if you look at the work flow you will see where the BP failed
    the delete from the producers mailbox step.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_2B
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT21851

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-04

  • Closed date

    2017-08-04

  • Last modified date

    2017-08-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
06 August 2017