IT21382: CAN'T DEPLOY STORAGE RESOURCE AGENT FROM IBM SPECTRUM CONTROL GUI USING SSH KEY.

IBM Spectrum Control 5.2.16 - Linux Server
IBM Spectrum Control 5.2.16 - Windows Server
IBM Spectrum Control 5.2.16 - AIX Server
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• The following error is seen when trying to deploy Storage
  Resource Agent (SRA) from IBM Spectrum Control GUI using SSH key
  
  BPCUI0009E
  The SSH key could not be loaded for the following reason:
  Key file tpc_key.txt does not exist or is not a valid file.
  
  The SRA install wizard does not send the entire key path to the
  IBM Spectrum Control backend.
  
  Affected platform: All.
  

Local fix

• Problem:
  The SRA install wizard does not send the entire key path to the
  backend.  As a workaround you can copy the private key file to
  the folder that is being searched
  
  For 5.2.14, copy the private key file to:
  
      Windows server:   <TPC_location>\wlp\usr\servers\webServer\
      AIX/linux server:
  <TPC_location>/wlp/usr//servers/webServer/
  
  For 5.2.11 - 5.2.13, copy the private key file to:
  
      Windows server:
  <TPC_location>\ewas\profiles\WebServerProfile\
      AIX/linux server:
  <TPC_location>/ewas/profiles/WebServerProfile/
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users deploying SRA using SSH key *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When attempting to deploy a Storage Resource Agent (SRA)     *
  * from IBM Spectrum Control GUI using SSH key you may          *
  * experience the following error:                              *
  *                                                              *
  * BPCUI0009E                                                   *
  * The SSH key could not be loaded for the following reason:    *
  * Key file tpc_key.txt does not exist or is not a valid file.  *
  *                                                              *
  *                                                              *
  * The SRA deployment install wizard does not send the          *
  * entire key path to the IBM Spectrum Control backend.         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  * Follow the Temporary Fix steps until fix maintenance is      *
  * available.                                                   *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  IBM Spectrum Control 5.2.16  |  refresh pack  |
  5.2-TIV-TPC-RP0016  |  March 2018
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

• As a workaround you can copy the private key file to the folder
  that is being searched:
  
  For 5.2.14, copy the private key file to:
  
  Windows server:
  
  <TPC_location>\wlp\usr\servers\webServer\
  
  AIX/linux server:
  
  <TPC_location>/wlp/usr/servers/webServer/
  
  
  For 5.2.11 - 5.2.13, copy the private key file to:
  
  Windows server:
  
  <TPC_location>\ewas\profiles\WebServerProfile\
  
  AIX/linux server:
  
  <TPC_location>/ewas/profiles/WebServerProfile/
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels