IT21257: DSMSERV PROCESS MAY CRASH WITH CORE DUMP WHEN ARCHIVE LOG SPACE WAS FULL DURING BACKUP STGPOOL

8.1.3.000-IBM-SPCMS-WindowsX64
8.1.3.000-IBM-SPCMS-WindowsI32
8.1.3.000-IBM-SPCMS-Linuxx86_64
8.1.3.000-IBM-SPOC-WindowsX64
8.1.3.000-IBM-SPOC-Linuxx86_64
8.1.3.000-IBM-SPOC-Linuxs390x
8.1.3.000-IBM-SPOC-LinuxPPC64le
8.1.3.000-IBM-SPOC-AIX
8.1.3.000-IBM-SPSRV-WindowsX64
8.1.3.000-IBM-SPSRV-Linuxx86_64
8.1.3.000-IBM-SPSRV-Linuxs390x
8.1.3.000-IBM-SPSRV-Linuxppc64le
8.1.3.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 3 (V8.1.3) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads

APAR status

• Closed as program error.

Error description

• If backup stgpool process causes database log space being full,
  IBM Spectrum Protect server process may crash with a core dump
  file.
  The crash may occur while halting the server that was triggered
  by log space full.
  
  Excerpt from dbx output:
  
  IOT/Abort trap in pthread_kill at 0x90000000092f114 ($t1)
  0x90000000092f114 (pthread_kill+0xd4) e8410028          ld
  r2,0x28(r1)
  (dbx) where
  pthread_kill(??, ??) at 0x90000000092f114
  _p_raise(??) at 0x90000000092e964
  raise.raise(??) at 0x9000000000389e8
  abort() at 0x900000000053be4
  PsAbortServer(??) at 0x100015420
  pkAbort(??) at 0x10000c8e0
  pkAcquireMutexTracked(??, ??, ??) at 0x1000079d8
  bfCancelMediaWaits(??, ??) at 0x100208be4
  AfCopyCancel(??, ??, ??) at 0x100baae5c
  procServerHalting@AF32_7() at 0x100133d34
  dbiHalt(??, ??, ??, ??) at 0x1003c2838
  admStartServer(??, ??) at 0x1003c4f88
  dsmserv.main(??, ??) at 0x1000010c4
  
  
  Tivoli Storage Manager Versions affected:
  All supported IBM Spectrum Protect server version
  
  Initial Impact:
  Low
  

Local fix

• Configure enough log space as not to become full.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager and IBM Spectrum Protect server   *
  * users.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.8 and 8.1.3. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, HP-UX, Solaris,
  Linux, and Windows.
  Platforms fixed:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels