IBM Support

IT21248: COMMUNICATION SESSIONS SCREEN DOES NOT SHOW SESSIONS TO SAP MACHINE SET FOR LOAD BALANCING

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APAR status

  • Closed as program error.

Error description

  • The problem occurs in version IBM Sterling B2B Integrator
    V5020601 when the "SAP system is loadbalanced" setting in the
    SAP Suite Adatper for JCo 3.x is set to "yes".
    
    
    The communication sessions involving that the adapter does not
    appear in the Communication Sessions screen of the dashboard,
    though the sessions occur and the data is successfully sent to
    the SAP machine.
    
    
    The error - "DmiVisEventFactory.fireCommConnectEvent() - refuses
    to fire the event with null required parameters:
    endpoint1" appears in the visibility log and the records from
    which the Communications Sessions screen is supposed to read are
    never written to the database.
    

Local fix

  • STRRTC - 522167
    NM / NM
    Circumvention:  Depending on the environment and business
    needs, this may not be feasible, but if the value of "SAP
    system is loadbalanced" is changed to "no" in the adapter, then
    loadbalancing will not be possible, but the sessions will
    appear on the Communication Sessions screen.
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Communication Sessions screen does not show sessions to the
    SAP machine set for load balancing.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020601_8
    5020602_5
    5020603_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT21248

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-29

  • Closed date

    2017-08-02

  • Last modified date

    2017-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
15 November 2017