Direct links to fixes
8.1.2.000-IBM-SPSRV-AIX
8.1.2.000-IBM-SPSRV-Linuxppc64le
8.1.2.000-IBM-SPCMS-Linuxx86_64
8.1.2.000-IBM-SPCMS-WindowsI32
8.1.2.000-IBM-SPSRV-Linuxs390x
8.1.2.000-IBM-SPCMS-WindowsX64
8.1.2.000-IBM-SPSRV-Linuxx86_64
8.1.2.000-IBM-SPSRV-WindowsX64
8.1.2.000-IBM-SPOC-AIX
8.1.2.000-IBM-SPOC-LinuxPPC64le
8.1.2.000-IBM-SPOC-Linuxs390x
8.1.2.000-IBM-SPOC-Linuxx86_64
8.1.2.000-IBM-SPOC-WindowsX64
IBM Spectrum Protect Server V8.1 Fix Pack 2 (V8.1.2) Downloads
IBM Spectrum Protect Server V7.1 Fix Pack 8 (7.1.8.000) Downloads
APAR status
Closed as program error.
Error description
During lanfree session activity, the server can crash with no errors reported in the activity log or dsmserv.err/dsmsvc.err files. getcoreinfo.txt on Linux will show stacks similar to the following: (each one is from a different occurance of the crash happening) #0 0x0000003d540093a0 in pthread_mutex_lock #1 0x000000000113f12e in pkAcquireMutexTracked #2 0x0000000000c1f994 in DbiParticipate #3 0x0000000000c33d18 in tbOpenX #4 0x0000000000f8324c in asGetVolInfo #5 0x0000000000ed8f55 in SendAttrResp #6 0x0000000000edd133 in smServerGetLFAttrs #7 0x0000000000e7710c in SmDatabaseServerSession #8 0x0000000000dccf0c in DoDbServer #9 0x0000000000dd0095 in smExecuteSession #10 0x00000000011544fe in psSessionThread #11 0x000000000113d012 in StartThread #12 0x0000003d540079d1 in start_thread #13 0x0000003d538e88fd in clone #0 0x0000003d540093a0 in pthread_mutex_lock #1 0x000000000113f12e in pkAcquireMutexTracked #2 0x0000000000c33f29 in tbOpenX #3 0x0000000000f63cf5 in FetchVolAttr #4 0x0000000000f6dd77 in asFetchVolAttr #5 0x0000000000ed9095 in SendAttrResp #6 0x0000000000edd133 in smServerGetLFAttrs #7 0x0000000000e7710c in SmDatabaseServerSession #8 0x0000000000dccf0c in DoDbServer #9 0x0000000000dd0095 in smExecuteSession #10 0x00000000011544fe in psSessionThread #11 0x000000000113d012 in StartThread #12 0x0000003d540079d1 in start_thread #13 0x0000003d538e88fd in clone #0 0x0000003d53832625 in raise #1 0x0000003d53833e05 in abort #2 0x000000000114d725 in PsAbortServer #3 0x000000000113c3d7 in pkAbort #4 0x000000000113eec1 in pkDestroyMutex #5 0x000000000101e645 in tmDiscardTxn #6 0x000000000101ce51 in tmAbortX #7 0x0000000000e612d8 in AbortStaTxn #8 0x0000000000e77e92 in DoEndTransaction #9 SmDatabaseServerSession #10 0x0000000000dccf0c in DoDbServer #11 0x0000000000dd0095 in smExecuteSession #12 0x00000000011544fe in psSessionThread #13 0x000000000113d012 in StartThread #14 0x0000003d540079d1 in start_thread #15 0x0000003d538e88fd in clone This was previously addressed in IT16002, but the server can still crash during lanfree activity. IBM Spectrum Protect versions affected: Server 7.1.7.x and higher, and 8.1.x and higher on all supported platforms | MDVPARTL 7.1.7.0-TIV_5698MSV | (IT16002) Initial Impact: Medium Additional Keywords: TSM IBM Spectrum Protect abend crash dump core lanfree stgagent 136168
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect for Storage Area Networks and * * Tivoli Storage Manager for Storage Area Networks server * * users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level of the server when available. It is not * * necessary to update the storage agent to resolve this * * problem. This problem is currently projected to be fixed in * * levels 7.1.8 and 8.1.2. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, HP-UX, Solaris, Linux, and Windows. Platforms fixed: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT21055
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-16
Closed date
2017-06-22
Last modified date
2017-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
01 September 2023