IBM Support

IT20805: USER ACCOUNT API HANGS DURING READ OPERATION

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APAR status

  • Closed as program error.

Error description

  • The database connections while performing read User Accounts
increases and takes a long time to execute depending on the
number of users.
The database connections do not reduce after this.

Local fix

  • STRRTC - 539765
GB / GB
Circumvention: None: none

Problem summary

  • Users Affected:
All

Problem Description:
The Database connections while performing read User Accounts
increases and takes long time to execute depending on the
number of Users. These database connections do not reduce after
this.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:


To resolve the issue, userAccount.defaultReadFullDetail =
false" should be set in b2bAPIs.properties. By default, the
property is set to true in the properties file.

Delivered In:
5020602_5
5020603_3

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT20805
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-05-31
    • 

  • Closed date
    2017-09-28
    • 

  • Last modified date
    2017-11-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R526  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 November 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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