IBM Support

IT20805: USER ACCOUNT API HANGS DURING READ OPERATION

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APAR status

  • Closed as program error.

Error description

  • The database connections while performing read User Accounts
    increases and takes a long time to execute depending on the
    number of users.
    The database connections do not reduce after this.
    

Local fix

  • STRRTC - 539765
    GB / GB
    Circumvention: None: none
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    The Database connections while performing read User Accounts
    increases and takes long time to execute depending on the
    number of Users. These database connections do not reduce after
    this.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    
    To resolve the issue, userAccount.defaultReadFullDetail =
    false" should be set in b2bAPIs.properties. By default, the
    property is set to true in the properties file.
    
    Delivered In:
    5020602_5
    5020603_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20805

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-31

  • Closed date

    2017-09-28

  • Last modified date

    2017-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
15 November 2017