APAR status
Closed as program error.
Error description
The values for the memory info used in the WebUI and the memory monitoring output are retrieved from /proc/meminfo. On a non-docker setup that usually results in: MemoryTotalBytes derived from: MemTotal * 1024 MemoryFreeBytes derived from: ( MemFree + Buffers + Cached - Shmem ) if ( Cached > Shmem ) * 1024 ( MemFree + Buffers ) if ( Cached < Shmem ) * 1024 where MemTotal, MemFree, Buffers, Cache and Shmem are all taken directly from /proc/meminfo. This will be changed in order to look at available memory from /proc/meminfor
Local fix
run sync; echo 3 > /proc/sys/vm/drop_caches in order to free up more memory
Problem summary
**************************************************************** USERS AFFECTED: All users of MessaheSight V2.0 Server/WebUI **************************************************************** PROBLEM DESCRIPTION: When available memory is calculated, we add the value of "Buffers" and "Cache" to "MemFree" (all from /proc/meminfo), but we don't add "SReclaimable" so it can appear we've run out of memory when we haven't.
Problem conclusion
Use SReclaimable when reading /proc/meminfo and adding that to the count of free memory for correct output
Temporary fix
Comments
APAR Information
APAR number
IT20450
Reported component name
MSGSIGHT VIRT E
Reported component ID
5725S1700
Reported release
200
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-04
Closed date
2018-10-24
Last modified date
2018-10-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MSGSIGHT VIRT E
Fixed component ID
5725S1700
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCGGQ","label":"IBM MessageSight"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 October 2018