IT20449: 'RESTORE VM' COMPLETES SUCCESSFULLY BUT THE RESTORED GUEST HAS NO NETWORK INTERFACE

IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The 'RESTORE VM' of a VMware guest can complete without error
  and create a guest that has no network card while the original
  guest did have one.
  This will be observed when the original VMware guest has a
  virtual Distributed Switch (vDS) configuration and the target
  ESXi host to which the guest is restored has no assigned vDS
  configuration.
  
  Products affected:
  IBM Spectrum Protect Backup-Archive Client version
  7.1.2, 7.1.3, 7.1.4, 7.1.6 on Linux and Windows
  Note: The Backup-Archive Client is a prerequisite to using the
  Data Protection for VMware. In Data Protection for VMware
  environments, the Backup-Archive Client is also known as the
  data mover.
  
  This problem also affects IBM Spectrum Protect for Virtual
  Environments: Data Protection for VMware 8.1.0. If you are using
  Data Protection for VMware 8.1.0, refer to APAR IT20623.
  
  Initial Impact: Medium
  
  Additional Keywords: TSM4VE tdp4ve restore vDS VMware network
  NIC MAC address ethernet IC76147
  

Local fix

• For data mover clients 7.1.2 or higher, consider the use of the
  following client options to restore the guest with a network
  card configuration : VMDEFAULTDVPORTGROUP, VMDEFAULTDVSWITCH
  and VMDEFAULTNETWORK
  For earlier data mover clients, edit the restored guest to add
  the needed network configuration.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1.2, 7.1.3, 7.1.4, 7.1.6    *
  * and 8.1 running on all Microsoft Windows x64 and Linux x86   *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 7.1.8 on all Microsoft Windows x64 and Linux  *
  * x86 platforms                                                *
  *                                                              *
  * Note 1: The Backup-Archive Client is a prerequisite to using *
  * the Data Protection for VMware. In Data Protection for       *
  * VMware environments, the Backup-Archive Client is also known *
  * as the data mover.                                           *
  *                                                              *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• A message is now displayed if NIC cannot be restored.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IT20623

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP