IBM Support

IT20422: CANNOT SELECT ALL ACCOUNTS WHEN ACCOUNT IS SET TO PORTUGUESE

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APAR status

  • Closed as program error.

Error description

  • When selecting Contas > Contas do Usuario and then select TODOS
    under Lista: Alfabeticamente, it returns a message that the
    account TODOS does not exist rather than listing all accounts.
    

Local fix

  • STRRTC - 536862
    JPM / JPM
    
    Two workarounds.
    1) Search for the account by first letter.
    2) Use an account set to use English and select ALL.
    

Problem summary

  • USERS AFFECTED:
    ALL
    
    PROBLEM DESCRIPTION:
    Cannot select all accounts when account is set to Portuguese.
    
    PLATFORMS AFFECTED:
    ALL
    

Problem conclusion

  • RESOLUTION SUMMARY:
    A code fix is provided.
    
    DELIVERED IN:
    5020602_5
    5020603_3
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20422

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-02

  • Closed date

    2017-09-08

  • Last modified date

    2017-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R526 PSY

       UP

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Document Information

Modified date:
15 November 2017